Responsible Gaming
Gambling Should Be Entertainment, Not Income
At makers.org.nz, we're committed to promoting responsible gaming practices. Online casino games are designed for entertainment purposes only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Only gamble with money you can afford to lose, and always set strict limits before you play.
Age Verification & Legal Requirements
Online gambling in New Zealand is strictly for players aged 18 years and older. We verify all players' ages before account creation and deposits. If you are under the legal gambling age, you must not use our services. Providing false information about your age is a serious offense and may result in legal consequences.
Warning Signs of Problem Gambling
If you recognize any of these warning signs in your behavior, it may be time to seek help:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling Activity: Keeping your gambling secret from family or friends
- Loss of Control: Gambling longer or with more money than intended
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Preoccupation: Constantly thinking about gambling or past gambling sessions
- Escalation: Needing to gamble with increasing amounts for the same excitement
- Financial Strain: Using credit, loans, or savings to fund gambling
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Failed Attempts to Stop: Repeatedly trying and failing to reduce gambling activity
- Escape Behavior: Gambling to escape problems, stress, or negative emotions
Self-Help Tools & Protective Features
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your account
- Loss Limits: Establish maximum amounts you're willing to lose during a specific period
- Reality Checks: Receive periodic reminders during gaming sessions about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic session durations to help manage your playtime
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel gambling is becoming a problem
- Account Cooling Off: Take a mandatory break from gambling for a set period (24 hours to several months)
To access these tools, log into your account settings or contact our customer support team.
Support Organizations & Resources
If you're struggling with problem gambling, professional help is available. These organizations provide free, confidential support:
New Zealand
- Gambling Helpline (Aotearoa) - Free phone and text support
Phone: 0800 654 655 | Text: 7777
Website: www.gamblinghelpline.co.nz - Problem Gambling Foundation
Website: www.problemgambling.org.nz
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
United Kingdom
- GamCare - Confidential support and counselling
Website: www.gamcare.org.uk - GamStop - National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Need Help? Take Action Today
If you or someone you know is struggling with problem gambling, help is available right now. Reaching out is a sign of strength, not weakness. The support organizations listed above are staffed by trained professionals who understand problem gambling and can provide confidential assistance.
Don't wait. Contact a gambling helpline or counselor today. Recovery is possible, and support is just a phone call away.